This privacy statement was last updated on October 27, 2018.

In this privacy statement, we explain what we do with the data we obtain about you via https://chiefguitarfoundation.org. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1 Purpose, data and retention period

1.1 We use your data for the following purpose:
Contact - Through phone, mail, e-mail and/or webforms
For this purpose we use the following data:
  • Name, Address and City
  • E-mail address
  • Financial data
  • Username, passwords and other account specific data
  • Sex
  • IP Address
  • Location
  • Visitor behavior
  • Photos
  • Social media accounts
  • Telephone number
The basis on which we may process these data is:
Consent obtained
Retention period
Upon termination of the service we retain this data for the following period: 10 years.
1.2 We use your data for the following purpose:
Payments
For this purpose we use the following data:
  • Name, Address and City
  • E-mail address
  • Financial data
  • Username, passwords and other account specific data
  • IP Address
  • Location
  • Visitor behavior
  • Telephone number
The basis on which we may process these data is:
Performance of an agreement
Retention period
Upon termination of the service we retain this data for the following period: 10 years.
1.3 We use your data for the following purpose:
Registering an account
For this purpose we use the following data:
  • Name, Address and City
  • E-mail address
  • Username, passwords and other account specific data
  • IP Address
  • Location
  • Visitor behavior
  • Social media accounts
  • Telephone number
The basis on which we may process these data is:
Consent obtained
Retention period
Upon termination of the service we retain this data for the following period: 10 years.
1.4 We use your data for the following purpose:
Newsletters
For this purpose we use the following data:
  • Name, Address and City
  • E-mail address
  • Username, passwords and other account specific data
  • IP Address
  • Location
  • Visitor behavior
  • Telephone number
The basis on which we may process these data is:
Consent obtained
Retention period
Upon termination of the service we retain this data for the following period: 10 years.
1.5 We use your data for the following purpose:
To support services or products that your customer wants to buy or have purchased
For this purpose we use the following data:
  • Name, Address and City
  • E-mail address
  • Financial data
  • Username, passwords and other account specific data
  • IP Address
  • Location
  • Visitor behavior
  • Photos
  • Social media accounts
  • Telephone number
The basis on which we may process these data is:
Performance of an agreement
Retention period
Upon termination of the service we retain this data for the following period: 10 years.
1.6 We use your data for the following purpose:
To be able to comply with legal obligations
For this purpose we use the following data:
  • Name, Address and City
  • E-mail address
  • Financial data
  • Username, passwords and other account specific data
  • IP Address
  • Location
  • Visitor behavior
  • Social media accounts
  • Telephone number
The basis on which we may process these data is:
Legal obligation
Retention period
Upon termination of the service we retain this data for the following period: 10 years.
1.7 We use your data for the following purpose:
Compiling and analyzing statistics for website improvement.
For this purpose we use the following data:
  • Name, Address and City
  • E-mail address
  • Financial data
  • Username, passwords and other account specific data
  • Sex
  • IP Address
  • Location
  • Visitor behavior
  • Photos
  • Social media accounts
  • Telephone number
The basis on which we may process these data is:
Consent obtained
Retention period
Upon termination of the service we retain this data for the following period: 10 years.
1.8 We use your data for the following purpose:
To be able to offer personalized products and services.
For this purpose we use the following data:
  • Name, Address and City
  • E-mail address
  • Financial data
  • Username, passwords and other account specific data
  • IP Address
  • Location
  • Visitor behavior
  • Social media accounts
  • Telephone number
The basis on which we may process these data is:
Consent obtained
Retention period
Upon termination of the service we retain this data for the following period: 10 years.

2 Sharing with other parties

We only share this data with processors and with other third parties for which the data subjects consent must be obtained. It concerns the following party or parties:

Name: PayPal
Country: United States
Purpose: Payment Processing
Data: Name, Address, Email, Phone Number, Financial Data, IP Address, Website Activity / Behavior

3 Sharing with other parties

We only share this data with processors that are necessary for the performance of my service.

4 Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Statement. cookiestatementWe have concluded a data processing agreement with Google.

5 Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

6 Third party websites

This privacy statement does not apply to third party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

7 Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

8 Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

9 Automated decision-making

We make decisions on the basis of automated processing with respect to matters that may have (significant) consequences for individuals. These are decisions taken by computer programmes or systems without human intervention.

10 Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.

11 Data Protection Officer

Our Data Protection Officer has been registered with the data protection authority in an EU Member State. If you have any questions or requests with respect to this privacy statement or for the Data Protection Officer, you may contact Cynthia Arnold, via cynthia@chiefguitarfoundtaion.org or by telephone on 6148451080.

12 Contact details

Chief Guitar Foundation
P.O. Box 940
72774 West Fork
United States
Website: https://chiefguitarfoundation.org
Email: info@chiefguitarfoundation.org
Phone: 6148451080

Annex

WooCommerce

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:
  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site. When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders. We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses. We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example payment gateways (PayPal), Google Analytics and SharpSpring for data analytics and website performance information

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy for more details.

YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited. If you're logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account. YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO. Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.

Vimeo

Our website uses features provided by the Vimeo video portal. This service is provided by Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA. If you visit one of our pages featuring a Vimeo plugin, a connection to the Vimeo servers is established. Here the Vimeo server is informed about which of our pages you have visited. In addition, Vimeo will receive your IP address. This also applies if you are not logged in to Vimeo when you visit our plugin or do not have a Vimeo account. The information is transmitted to a Vimeo server in the US, where it is stored. If you are logged in to your Vimeo account, Vimeo allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your Vimeo account. For more information on how to handle user data, please refer to the Vimeo Privacy Policy at https://vimeo.com/privacy.

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly. For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO. If your browser does not support web fonts, a standard font is used by your computer. Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google's privacy policy at https://www.google.com/policies/privacy/.

SoundCloud

On our pages, plugins of the SoundCloud social network (SoundCloud Limited, Berners House, 47-48 Berners Street, London W1T 3NF, UK) may be integrated. The SoundCloud plugins can be recognized by the SoundCloud logo on our site. When you visit our site, a direct connection between your browser and the SoundCloud server is established via the plugin. This enables SoundCloud to receive information that you have visited our site from your IP address. If you click on the “Like” or “Share” buttons while you are logged into your SoundCloud account, you can link the content of our pages to your SoundCloud profile. This means that SoundCloud can associate visits to our pages with your user account. We would like to point out that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how it will be used by SoundCloud. For more information on SoundCloud’s privacy policy, please go to https://soundcloud.com/pages/privacy. If you do not want SoundCloud to associate your visit to our site with your SoundCloud account, please log out of your SoundCloud account.